Privacy Policy - Teem

Privacy Policy

This Privacy Policy is Effective as of: April, 2021

We are committed to take all necessary and reasonable steps to protect the privacy of Your information and will only disclose such information for identifying You as a User of the Services offered by Teem. We have provided this privacy statement in relation to Your use of the Site, App and/or Services (the “Privacy Policy”) to provide You with clarity and transparency on how We collect, use, disclose and safeguard Your private information and Your right to privacy. Your acceptance of this Privacy Policy constitutes an authorization and approval for the use of Your personal information and collected information pursuant to the terms and conditions set forth hereinunder.

Please note that capitalized terms in this Privacy Policy shall have the same meanings given to them in the Terms, unless expressly stated otherwise.

1. Personal Information

Subject to creating a User account in accordance with our Terms, at the time of registration, You will be required to provide information about Yourself, and Your business, which may include, but is not limited to, (a) personal information, such as Your name, Your business name, Your commercial registration number, (b) contact information, such as Your email address, phone number, etc., (collectively, the “Personal Information”). You will not be permitted to create a User account or use any Services if You choose not to provide Us with any Personal Information

When You submit Your Personal Information, You agree to engage Us to maintain Your account for You so that You may then utilize the Services on the Site. You specifically authorize Teem, its directors, officers, employees, agents, contractors, web developers, service providers, and others operating on its behalf to use or disclose Your Personal Information (and the Client’s, or anyone else’s Personal Information on their behalf, in such case You represent that You have authorization to provide such information) in accordance with this Privacy Policy. You agree that We may use this Personal Information to provide the Services, improve and/or update the Site and/or its User experience, and to contact You via any third-party application, such as WhatsApp, or Your email directly regarding any actions required to provide the Services. You further agree to provide Teem with Your current contact information, including phone number, and take all reasonable steps to notify Teem if and when this information changes.

2. Payment Information

When You make a payment through our Site and/or App as per the payment terms in the Terms, Your payment card information is processed by a third-party payment-processing partner, such as Mastercard, Visa, Mada, etc. Our payment-processing partner collects Your provided payment card information as necessary to process Your payment. Such third-party’s use and storage of information it collects is governed by its applicable terms of service and privacy policy.

3. Collection of Traffic Data

We may automatically collect certain data when You use the Services, such as (a) IP address; (b) domain server; (c) type of devices used to access the Services; (d) web browsers used to access the Services; (c) webpage or other source through which You accessed the Services from; (d) geolocation information and other statistics and information associated with the interaction between Your browser or device and the Services (“Traffic Data”).

4. How We Collect Your Information

We collect information, including Personal Information, Payment Information, and Traffic Data (“Collected Information”), when You use and interact with the Services, and in some cases from third-party Apps. Such means of data collection include the following:

  • when You voluntarily provide information in free-form text boxes through the Services or through responses to surveys, questionnaires, ratings and other;
  • if You download and install certain applications and software that We make available, We may receive and collect information transmitted from Your computing device for the purpose of providing You with the relevant Services, such as information regarding when You are logged on and available to receive updates, reminders, alert or notices;
  • if You download our mobile application or use a location-enabled browser, We may receive information about Your location and mobile device, as applicable;
  • through cookies, web beacons, App analytics services and other tracking technology; and
  • when You use the “Contact Us” function on the App and/or Site, send Us an email or contact Us by any means.

5. How We Use Collected Information

Teem only uses Collected Information to facilitate providing the Services, and to develop and improve the Site User experience. In addition, Teem may use Collected Information to send You notifications, reminders, alerts, or notices and other related activities to the Services, and promotions from time to time. Aside from using such information to provide the Services, Teem may use them to help improve the Services or User experience, develop new Services, or to advertise for Teem in other apps and websites. Specifically, such use may include but is not limited to any of the following:

  • providing You with Services or information that You inquire about or request;
  • responding to emails and correspondences that We receive from You;
  • sending You notifications about Services, new pricing plans, offers or other resources and Contents that may be of interest to You, according to Your preferences;
  • contacting You for any activity related to the Services, such as sending You reminders for upcoming deals, or notices regarding any activity occurring on Your account;
  • enhancing Your user experience, performing business analysis or improving or expanding our Services; and
  • preventing and investigating security cases and potential unauthorized or illegal activities.

6. Disclosure of Collected Information

Teem will take reasonable measures to disclose any Collected Information that is collected in accordance with this Privacy Policy, if it becomes necessary to perform the Services, including the following:

  • Teem shall be entitled to disclose such information to its directors, officers, employees, agents, contractors, web developers, service providers, and others operating on its behalf, on a need-to-know basis, for the purpose of operating, designing, developing, and/or improving the Services and/or the Site.
  • Certain Personal Information may be shared or disclosed with telematics devices to enhance Your use of the Services. Teem will only disclose personally identifiable information to facilitate Your communication with Teem.
  • Your Personal Information, Collected Information, and Traffic Data may be shared or disclosed with third-party partners who perform necessary operational services, such as billing, data storage, insurance verification, security, App analytics, User experience improvement and/or development, Service development, and/or who make certain services features available to our Users.
  • Your information may be transferred or provided to another company in the event of a merger, sale, acquisition or change of ownership or control by or of Teem, whether in whole or in part. Upon such occurrence, We will make reasonable efforts to notify You before Your information becomes subject to different terms and privacy policies.

In no event will any content in online discussions or any User’s public catalogs, posts, or profiles be private and such content is treated as public information. Teem reserves the right to disclose such information in any way and by any means it deems appropriate. We encourage You to review any Personal Information You chose to disclose publicly, as Teem is unable to control any use of such information by third parties.

7. Security and Storage

Teem undertakes to perform all necessary measures to meet strong data storage and security standards. A secure server is used to store Collected Information or any sensitive information that You submit to Us, protect its transmission through firewalls and encrypt it via Secure Socket Layer (SSL) technology. Although We attempt to security store and safeguard Your information, We do not guarantee the security of Your information and cannot prevent any breaches by third parties. If We have reasonable doubts that Your information has been compromised, We will try to promptly notify You of the situation.

8. Updates

Teem reserves the right to modify and revise this Privacy Policy or any of its other policies that it may post from time to time and in its sole discretion. Any modifications will be deemed effective immediately and incorporated by reference into this Privacy Policy or any other policies. Upon any such change, Teem will provide the amended terms on the Site and/or the App and may also attempt to notify You via other means. Teem encourages You to periodically review the Site and/or the App for updates, as they may have important changes affecting Your legal rights. You acknowledge and agree that Your continued access to or use of the Site, App and/or Services after the effective date of any modifications to this Privacy Policy or any other policies constitutes Your affirmative acceptance of the modifications. If at any time You choose not to accept this Privacy Policy after such modifications, then You must stop using the Site, App and/or Services.

9. How to Contact Us

If You have any comments, concerns, or inquiries about this Privacy Policy, please contact Us at info@teem-app.com or at:

Unit 301 A

4212 Ahmad Jamjoom Street

Alrawdah District

Jeddah 2343-7607

Saudi Arabia